Frequently Asked Questions

Have a question that’s not answered here? Please put it in the comments below, or email me.

How do I access or download the guide?

There is no file to download. All the content is on this website.

When you signed up for a subscription, an account was created with an automatically generated password (check your mail). You can change that password in your account dashboard, where you can also change the status of your subscription, payment settings, etc.  

When logged out, you’ll see that most pages in the guide are not public. (They have a before their name in the menu.)

Is there an educational discount?

Yes. As a student or teacher, you can get a 30% discount. Email me a picture of your student card, and I’ll send you the discount code.

Do you provide PPP (purchasing power parity) adjusted prices?

Yes, I do for several countries, but not all. If you see the guide priced in USD and you’re not in the United States, let me know, and I might add your country.

Note that you have to use a local credit card when signing up. Services like Wise and Revolut know where you’re from and will send the correct country to Stripe.

Do you provide an invoice?

Sure do. You’ll receive a PDF invoice directly after signing up.

Can I get a zero-rated VAT invoice?

My business is in Belgium, so when you’re based in the EU, I have to add VAT to the price (your country’s local rate). But as a registered business, you’ll have a VAT number; enter it in the order form to pay 0% VAT.

Clients outside of the EU don’t have to pay any tax or VAT.

Will be guide be updated?

The guide is kept up to date with the latest version of Framer. The latest big round of updates was after the launch of Framer Sites because some things started to work differently. Check the updates pages for the latest changes.

What if I don’t like the guide?

If you’re not impressed with the content, just let me know within 30 days of purchase, and I will issue a full refund. (This does not apply to monthly subscriptions.)

How do I switch off auto-renewal?

By default, your subscription renews automatically yearly, at which time you’ll receive a new invoice. Switch off Auto renew on your dashboard’s Subscriptions page if you prefer to pay manually.

How do I cancel my subscription?

Go to your Subscriptions page…

… and click the ‘Cancel’ button. It will ask to confirm, and the subscription status will change to ‘Pending Cancellation’.

You’ll still have access until the end of the period you paid for.

Where’s the Framer Classic book?

I moved it to a subdomain: classic.framerbook.com.

Can I hire you?

Yes. I’ve helped clients with prototypes and websites. If you run into any coding or animation problems with your website or prototype, I can help you.


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